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Brandon & Gullo Lawyers > Articles > Car crash scammers on the rise in Australia

car crash scammers on the rise

Imagine you got into a motor vehicle accident and a few months have passed.

Out of the blue you get a phone call from someone promising compensation through CTP insurance and all they need is some personal details to get the process rolling to give you a significant money figure.

You know CTP insurance does pay out compensation to those who have been in accidents, so you give over some details. 

Unfortunately, this is a scam.

Car crash scamming is done by scammers who acquire your personal details through a variety of sources. This includes online booking systems, competitions, and surveys, or through people sharing data that they aren’t supposed to. Their aim is to gather as much information about you as possible to then sell it to make money.

 A Car Crash scam is much like other scams as it starts with an unexpected phone call. The caller wants to speak to ‘the person involved in the car accident’ with the aim of helping them with their compensation claim. They usually pretend to be from an official-sounding organisation, using names such as ‘Road Accident Helpline’ or ‘Accident Investigation Department’.

MAIC has informed that a slight delay when you answer the phone, lots of background noise and the caller being pushy or aggressive are also signs that it is a scam. 

 The scammer usually mentions a dollar value of compensation that is to be made available to you. This can range from a few thousand to tens of thousands of dollars, in exchange for your personal details.


What should you do?

  • It’s always good to remember that, if it sounds too good to be true, it probably is.
  • A trusted organisation would never ask for your personal details over the phone and would not harass you.
  • Check the phone number on Google to see if it is connected to a legitimate business.
  • Schedule an in-person meeting before giving details out.
  • If you think it might be a scam, hang up and report it at HERE


If you remember the warning signs listed above, you will be able to avoid these scams and keep your information safe.

If you or a loved one has been in a motor vehicle accident and would like to know more information about what you can do next, please get in contact with our team.

Your first step with us is free